General Questions ( FAQS )

• How do I rent a bicycle?

The process of renting a bicycle typically involves the following steps:

1. First of all you need to choose a suitable bicycle for you.
2. Make a reservation of your bicycle online (via our webpage) or over the phone.
3. Pick up your bicycle at our store or we can also deliver it at your place (there is extra charge). 
4. When you pick up your bicycle, you will be asked to show your identification and sign a rental agreement.
5. You will also be given a helmet and any other accessories (per request).
6. Return your bicycle. When you are finished with your rental, return the bicycle to the rental shop in the same condition you received it or we will pick it up as per our agreement.
7. What types of bicycles are available for rent?

Our company offers a variety of bicycles for rent.

1. Mountain bikes: These bicycles are designed for off-road riding.
2. Electric bikes: These bicycles are a mix of road and mountain bikes, making them good for both paved and unpaved roads.
3. City bikes: These bicycles are designed for short-distance riding and are often equipped with baskets and racks.
4. How much does it cost to rent a bicycle?
5. The cost of renting a bicycle depends on the type of bicycle you rent and the length of your rental.
6. What are the rental terms and conditions?

Be sure to read the rental terms and conditions carefully before you rent a bicycle. This will help you understand your responsibilities as a renter, such as returning the bicycle in good condition and paying any applicable fees.

• What if I damage the bicycle?

You have to pay for any damage to the bicycle. Be sure to ask about the company’s damage policy before you rent a bicycle.

Additional Questions

• Do I need to bring my own helmet?

We can provide you helmet with the bicycle. However, if you prefer to bring your own helmet, you are welcome to do so.

• Can I lock up the bicycle?

We can provide you locker with the bicycle. However, if you prefer to bring your own locker, you are welcome to do so.

• What if I get a flat tyre?

We can provide you flat tyre repair kit with the bicycle. However, there is extra charge for it.

• What if I get lost?

We can provide maps with bicycles. If you get lost, simply consult the map to find your way back.

• Can I rent a bicycle for more than one day?

Yes, you can rent a bicycle for more than one day. We provide offer discounts for longer rentals.

• Can I return the bicycle to a different location?

Of course you are allowed to return the bicycle to a different location. However, there is an additional fee for this service.

• What if I cancel my reservation?

You can cancel your reservation with a full refund if you cancel at least 24 hours in advance. However, there may be a cancellation fee charge.

We hope this FAQ has been helpful. Please let us know if you have any other questions.